ANCHOR 30 Support
Contact
Bug reports, requests and anything else: support@reckona.co.jp. For a bug, your device model, iOS version and what you were doing when it happened all help.
Questions we get
- Online matchmaking cannot find anyone
- There are not many players yet. If a search comes up empty, try a match against the AI — and telling a friend about the game genuinely helps the queue.
- I cannot sign in to Game Center
- Check your sign-in state in iOS Settings under Game Center. Online matches and the leaderboard both need it.
- How is the rating worked out?
- It is an Elo rating. You start at 1500 and only online results move it: beating someone stronger is worth more, losing to someone weaker costs more. AI matches do not count.
- Will I lose my rating if I reinstall?
- No. On the same Game Center account the app picks up the rating the leaderboard already holds.
- Can I remove the ads?
- There is no way to turn ads off at the moment. You can change your ad-personalisation consent from the settings screen.
- How far does the hammer reach?
- Five ledges. A jump reaches three, so the hammer goes further — but the halfway anchor and the summit cannot be broken.